Specialist Projector Maintenance
and Repair Centre.
UK, Ireland, & EMEA.

Specialist component-level engineering for high-specification DLP, LCD, and 4K laser projectors. Operating from twin ISO-certified laboratories in the UK (Doncaster) and Ireland (Dublin), we provide seamless, customs-friction-free service across the UK, Ireland, and EMEA regions. We support Barco, Christie, Sony, Epson, and Panasonic with genuine parts and a robust warranty.

local_shipping Free Collection & Eval
verified_user 90-Day Warranty
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LOGISTICS STATUS EMEA WIDE
EVALUATION NO COST
UK

Doncaster Hub

HQ serving GB & NI.

EU

Dublin Hub

No tariffs / Carnets.

90 Day Warranty
5k+ Repairs
Start Repair Enquiry

Trusted by Mission-Critical Sectors

school Universities
local_hospital NHS Trusts
theaters Cinema Chains
shield Defence & Aero
museum Museums
Barco Christie Sony Epson Panasonic NEC Optoma Digital Projection
Barco Christie Sony Epson Panasonic NEC Optoma Digital Projection
Education Technology
school

Universities

Lecture Theatres & Seminar Rooms

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Corporate

Meeting Rooms & Town Halls

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Logistics

Bulk Collection & Return

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Scheduled

Summer & Holiday Servicing

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Fleet Maintenance & Education Support

Managing AV across a campus or corporate HQ requires a proactive approach. We offer tailored maintenance contracts designed to prevent mid-term failures in classrooms, lecture halls, and conference centres.

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    Preventative Cleaning & Filter Service Deep ultrasonic cleaning of optical blocks to restore brightness and prevent overheating.
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    Lamp & Laser Bank Management Proactive replacement schedules to ensure uniform brightness across all rooms.
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    Purchase Order (PO) Payments 30-day terms available for Schools, NHS Trusts, and Government bodies.
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Financial Impact

The Economic Case for Component Repair

Why replace an entire projector when only one sub-system has failed? We extend asset lifecycles, typically saving clients 60-70% against manufacturer replacement quotes.

OEM Replacement Path

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Typical Quote (Laser Engine) £4,500+
Lead Time 6-8 Weeks
Environmental Impact High (E-Waste)
Warranty 90 Days
Recommended

Wells Engineering Path

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Component Repair £1,200
Turnaround 3-5 Days
Environmental Impact Zero (Circular)
Warranty 90 Days
Based on typical 10k Lumen Laser Projector Fault Get A Comparative Quote
Streamlined Service

Our Standard Repair Workflow

1

Book & Collect

Submit a request online. We arrange insured courier collection from your site (UK & EU). Flight cases available.

2

Free Triage

Certified engineers diagnose faults down to the component level. Schematic-led analysis.

3

Quote & Approval

You receive a fixed-cost proposal. If you decline, there is no charge for the inspection (T&Cs apply).

4

Precision Repair

Repairs executed using OEM parts, BGA rework, and optical alignment in our ISO-certified lab.

5

Test & Return

Equipment undergoes a 24-hour soak test before being returned via next-day courier.

Education Standard

Classroom & Boardroom Diagnostics

High-duty cycle projectors in schools and offices suffer from specific mechanical fatigue. We provide component-level intervention for common failures in Epson, NEC, and Hitachi units.

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Auto Iris Failure

Common in Epson units. Indicated by grinding noise or 'Cinema Filter' error. We rebuild the gear assembly rather than quoting for a full optical engine replacement.

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High-Speed Fan Lock

Fans spinning at max RPM often indicates a Mainboard Sensor or Lamp Ballast communication failure, requiring logic repair rather than simple fan replacement.

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Optical Discolouration

Yellow or purple blotches on screen caused by degraded polarisers or LCD panels. We perform precision optical alignment and polariser replacement.

Classroom Projector Repair
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Home Cinema Repair
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Home Enthusiast

Home Cinema Projectors

For the home cinema purist, contrast and silence are paramount. We provide white-glove repair for high-end residential units (Sony VPL, JVC D-ILA, Optoma), specifically addressing common DLP and LCD failure points.

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DMD Chip Failure

White or Black dots (Starfield effect) on screen. TI DLP Chip replacement.

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Vertical Lines

Coloured vertical lines indicating LCD panel failure or ribbon cable degradation.

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Fan Fail / Overheating

Shutdowns after few minutes. Vapour chamber check and bearing replacement.

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Value Protection

We repair component-level to save vintage and high-value CRTs/DLPs.

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Advanced Light Sources

Laser Phosphor & RGB Pure Laser Architecture

Modern large-venue projection has transitioned almost exclusively to solid-state illumination, yet the maintenance requirements have become more chemically and optically complex. Wells Electronics specialises in the distinct failure modes of both Blue Laser Phosphor (Epson, Panasonic, Barco F-Series) and RGB Pure Laser (Barco XDL/UDX, Christie Griffyn/CP Series) architectures. Unlike Xenon lamps which fade predictably, laser array failures can present as non-uniform white points, speckle artefacts, or sudden "Laser Bank Driver" communication errors.

In Laser Phosphor systems, the most critical mechanical failure point is the Phosphor Wheel. This component spins at high RPM (typically 7,200–10,800 RPM) to convert blue laser energy into yellow light. Over time, the phosphor layer can degrade due to thermal saturation, or the motor bearings can seize due to micro-dust ingress. This often manifests not just as a loss of brightness, but as a specific colour shift (typically a blue cast) or a high-pitched mechanical whine.

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Laser Diode Diagnostics

Spectral isolation of failing banks (Red/Green/Blue) in 3P/6P architectures. Repair involves precise array replacement.

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Phosphor Wheel & Dichroics

Replacement of degraded phosphor wheels and burned dichroic mirrors. Vital for restoring colour gamut.

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Liquid Cooling Chemistry

Management of Glycol/Water mix ratios to prevent galvanic corrosion in mixed-metal (Aluminium/Copper) loops.

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Diffuser & Integrator Rods

Repair of burnt entry surfaces on the integrator rod (light pipe), a common cause of central yellow spots.

RGB Pure Laser Diode Array
verified RGB Pure Laser Certified
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Imaging & Optics

DLP, LCD & LCoS: Micron-Level Precision

The optical engine is the heart of the projector, and its failure modes are distinct across technologies. We provide clean-room service for DLP (Digital Light Processing), LCD (Liquid Crystal Display), and LCoS (Liquid Crystal on Silicon) systems.

DLP Diagnostics: The most common catastrophic failure in DLP systems is the "Stuck Pixel" phenomenon, caused by the hinge memory failure of individual micromirrors on the DMD. In Cinema Series 2/3 projectors, a secondary failure involves the degradation of the thermal pad behind the DMD, leading to overheating. We perform certified DMD replacements, ensuring the new chip is thermally coupled correctly. For 3-Chip DLP systems, we also perform 6-axis convergence alignment to prevent colour fringing.

LCoS & SXRD: In simulation environments utilising Sony VPL-GTZ or JVC D-ILA projectors, the primary degradation is often found in the Wire Grid Polarisers. Unlike traditional film polarisers, wire grids are durable but can oxidise, leading to a loss of contrast and a yellow/green haze. We utilise ultrasonic cleaning and replace degraded polarisers to restore deep black levels.

DMD Chip and Optical Block
clean_hands Class 5 Clean Room
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DMD Chip Replacement

Resolving "white dot" stuck micromirrors via clean-room replacement. Service includes thermal pad replacement.

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Wire Grid Polarisers

Replacement of oxidised wire grid polarisers in LCoS/SXRD engines to restore contrast ratios.

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6-Axis Convergence

Mechanical and digital alignment of 3-Chip DLP/LCoS prisms. Critical for 4K clarity.

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Integrator Tunnel Repair

Restoration of the light tunnel assembly. Collapsed mirrors inside the tunnel cause heavy shadowing.

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Power & Logic Systems

Xenon Ballast, PSU & Cinema Logic (ICP/IMB)

The backbone of any cinema or large-venue projector is its power delivery and logic processing systems. In legacy Xenon systems (e.g., Christie CP2220/4230, Barco DP2K), the High-Voltage Ballast (LPS) is a frequent point of failure. These units must generate a 25kV-30kV ignition pulse to strike the arc, followed by a high-current, low-voltage hold. Unlike generic repair shops, we load-test repaired ballasts to ensure the "Ripple Current" remains within manufacturer tolerances (typically <3%), as excessive ripple causes arc instability (flicker) and premature lamp explosions.

On the logic side, Series 2 Cinema Projectors rely on the ICP (Integrated Cinema Processor) and the Enigma/Formatter boards. A common critical failure is the "Marriage Error" or "Tamper Detection," often triggered by a dying coin-cell battery. We have the capability to repair the underlying board components and, where applicable, re-establish the cryptographic marriage between the IMB and the projector.

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Xenon High-Voltage Service

Repair of 30kV ignition pulses and IGBT modules in Lamp Power Supplies (LPS). Ripple current testing to prevent arc flicker.

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ICP & Enigma Board Repair

Component-level repair of Cinema Processors. Resolving "Marriage" and "Tamper" errors on TI Series 2 & 3 electronics.

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Peltier (TEC) Controllers

Repair of H-Bridge drivers controlling the DMD cooling. Essential to prevent catastrophic overheating.

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Galvanic Corrosion Treatment

Restoring cooling loops where mixed metals (Aluminium/Copper) have caused blockages. Fluid replacement with inhibited glycol.

High Voltage Electronics
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Preventative Maintenance Protocols

Recommended service intervals for multi-brand fleets based on 20 years of field data.

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Barco Cinema (Series 2)

  • 01. Monthly: Vacuum intake filters. Check lamp tail-light sensor alignment.
  • 02. 6-Monthly: Inspect SMPS capacitors for bulging. Clean Light Engine radiator.
Pro Tip

Replace Dallas Security Battery every 5 years to prevent "Marriage Tamper" errors.

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Christie Solaria (CP22xx)

  • 01. Quarterly: Inspect Xenon lamp anode/cathode connectors for pitting.
  • 02. Yearly: Clean TPC touch panel bezel to prevent phantom touches.
Pro Tip

Always run 'LampLOC' alignment after every bulb change to maximize lumens.

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Panasonic Laser (PT-RZ)

  • 01. Monthly: Wash electrostatic filters (do not use compressed air into chassis).
  • 02. Yearly: Check 'Status' menu for Laser Bank runtime disparity.
Pro Tip

If 'Temp' LED blinks red, verify the internal liquid cooling pump RPM in service menu.

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Sony SXRD (VPL-GTZ)

  • 01. Quarterly: Check SXRD panel convergence drift due to thermal cycling.
  • 02. 6-Monthly: Clean rear intake fans to prevent iris mechanism failure.
Pro Tip

Keep the "Auto Calibration" sensor lens clean to ensure accurate self-correction.

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Barco Rental (UDX)

  • 01. Pre-Tour: Flush liquid cooling loop. Check lens motor gears for slip.
  • 02. Post-Tour: Deep clean optical path to remove stage haze residue.
Pro Tip

Never transport a UDX without lens cap; laser sensors are sensitive to direct sun.

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Christie Boxer/Griffyn

  • 01. Monthly: Inspect TruLife electronics card cage for dust bridging.
  • 02. Quarterly: Check fibre optic link cables for bend radius stress.
Pro Tip

Boxer series requires specific coolants; mixing fluids causes gelation and pump failure.

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Sony Installation (VPL-FH)

  • 01. 6-Monthly: Clean prism block air tunnel (sensitive to micro-dust).
  • 02. Yearly: Verify filter auto-advance mechanism functionality.
Pro Tip

Yellowing image usually indicates polariser degradation, not just a dirty optical path.

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Panasonic 3-Chip (PT-DZ)

  • 01. Monthly: Dual lamp balancing - ensure lamps are within 50hrs of each other.
  • 02. Yearly: Lubricate dynamic iris gearing if grinding noise is audible.
Pro Tip

Reset the lamp timer *only* after replacement to correctly reset the voltage ramp-up curve.

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ISO 14644-1 CLASS 7

Clean Room Environment for Zero-Dust Optical Bonding

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ANSI/ESD S20.20

Electrostatic Discharge Control Programme Certified

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TEKTRONIX & FLUKE

Precision Oscilloscopes & Thermal Imaging Diagnostics

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ZERO LANDFILL

Full WEEE Compliance & Component Level Salvage

eco Reduce, Reuse, Recycle

End-of-Life Management

When repair is no longer viable, we provide a secure, compliant decommissioning service. We ensure your legal obligations under the WEEE Directive are met, preventing hazardous waste from entering landfill while recovering value from donor parts.

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GDPR Data Sanitisation

Factory reset and storage wipe for smart projectors (Android/Google TV) ensuring no corporate data remains.

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Hazardous Waste Handling

Safe processing of high-pressure Mercury lamps, Phosphor wheels, and glycol coolant fluids.

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Chain of Custody

Full audit trail and Certificates of Destruction provided for your asset register.

Sustainable electronics recycling and reuse
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Zero to Landfill

Committed to sustainable AV lifecycle management.

Ready to Restore Your Equipment?

Don't let technical failures disrupt your business. Our engineers are ready to triage your equipment today.

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